Product Safety Guidelines

Effective Date: January 2026

At Custom Made Sofa, your safety is our priority. These Product Safety Guidelines ensure the proper use, maintenance, and handling of all sofas and furniture purchased from https://custommadesofa.ae/.

1. General Safety

1.1 Always follow the assembly instructions provided by our trained installation team. 1.2 Avoid placing sofas near open flames, heaters, or other sources of high heat. 1.3 Ensure that furniture is placed on a stable, flat surface to prevent tipping or damage.

2. Handling and Usage

2.1 Use the furniture only for its intended purpose (seating or sleeping as designed). 2.2 Avoid standing, jumping, or excessive force on sofas or beds to prevent structural damage. 2.3 Keep sharp objects away from upholstery to prevent scratches, tears, or punctures.

3. Maintenance and Cleaning

3.1 Clean surfaces regularly with recommended products suitable for fabric or leather. 3.2 Avoid harsh chemicals, abrasive cleaners, or soaking the material with water. 3.3 Follow the manufacturer’s guidelines for maintenance of leather, fabric, and other materials.

4. Child and Pet Safety

4.1 Supervise children on or around sofas and beds to prevent accidents. 4.2 Keep pet claws trimmed and avoid chewing or scratching the furniture. 4.3 Use protective covers if necessary to maintain safety and hygiene.

5. Warranty Considerations

5.1 Proper use and adherence to these guidelines help maintain your warranty coverage. 5.2 Any damage resulting from misuse, negligence, or improper handling may void the warranty.

6. Contact Us

For any questions about product safety, maintenance, or proper use, contact our support team:

Custom Made Sofa
📍 Shabrat, Jurf Industrial 1, Ajman, UAE
📧 Email: info@custommadesofa.ae
📞 Phone: +971 56 683 7883