Terms and Conditions

Effective Date: January 2026

Welcome to Custom Made Sofa (“we,” “our,” “us”). By accessing our website https://custommadesofa.ae/ or purchasing our products, you agree to comply with and be bound by the following terms and conditions. These terms ensure a safe and transparent shopping experience for all customers.

1. General

1.1 All products, services, and information provided on our website are subject to these Terms and Conditions. 1.2 We reserve the right to modify, update, or remove parts of the website, products, or terms without prior notice. 1.3 Users must be at least 18 years old to make a purchase, ensuring responsible and lawful transactions.

2. Orders and Payment

2.1 By placing an order, you confirm that all information provided is accurate and complete. 2.2 We accept payments via the approved methods displayed on the website and ensure secure transactions. 2.3 Orders are subject to availability. We reserve the right to cancel or modify any order at our discretion, with prompt notification to the customer.

3. Product Information

3.1 We strive to provide accurate product descriptions, images, and specifications. Slight variations may occur due to screen displays or customizations. 3.2 Custom-made products may differ slightly from images shown on the website. Each piece is crafted individually to meet your requirements.

4. Delivery and Installation

4.1 Delivery times are estimated and may vary based on location, product customization, or unforeseen circumstances. 4.2 Our trained team handles assembly and installation for purchased products, ensuring proper setup and customer satisfaction. 4.3 Any delivery or installation fees are communicated clearly during checkout and before confirming your order.

5. Intellectual Property

All content on the website, including images, text, and designs, is the property of Custom Made Sofa. Unauthorized use, reproduction, or distribution is prohibited.

6. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Liability for any claim will not exceed the purchase price of the product.

7. Governing Law

These terms are governed by the laws of the United Arab Emirates and any disputes will be subject to its jurisdiction.

Contact Us

Custom Made Sofa
📍 Shabrat, Jurf Industrial 1, Ajman, UAE
📧 Email: info@custommadesofa.ae
📞 Phone: +971 56 683 7883